INTERNATIONAL SHIPMENT
Can you ship internationally?
Yes! We connect teams and families across countries and we ship internationally. Please keep in mind that additional shipping fees and import and custom fees will apply.
How much are the international shipping fees?
$30/kit - Canada
$50/kit - Other Countries
I received an invoice to pay import and custom fees, what do I do?
Import fees are typically paid automatically and are billed to Kits by Food Craft. If you received an invoice, please connect with support@foodcraftnyc.com
How much are the import and custom fees?
It starts at $50, depending on each country. Please connect with experience@foodcraftnyc.com to get an estimate.
Why is my kit being returned to the US?
Unresponsive guests with delivery issues have five (5) business days to schedule a redelivery/pick up with the carrier before the kit returns to Kits by Food Craft. Refund or free redelivery is NOT applicable.
If this is not your case, please connect at support@foodcraftnyc.com to get assistance.