CANCELLATION AND RESCHEDULING


  1. What is your cancellation policy?

    • Shipped kits cannot be canceled

    • You can get your 100% refund if you notify us more than 21 business days prior to the event.

    • Cancellation within 13 to 21 business days before the event is subject to 50%. 

    • No refund for cancellation made within 12 business days prior to your event date

  2. How can I reschedule?

    • For any change of date and time, we can reschedule it free for you if the change is made more than 21 business days before the event.

    • If the change is made within 13 to 21 business days a $100 will be charged per date and/or time.

    • And 50% of the total bill (excluding shipping & gratuity will be charged if you reschedule within 12 business days and 2 hours prior to the event. 

    • If you wish to cancel or reschedule your event please send an email to events@foodcraftnyc.com