CANCELLATION AND RESCHEDULING
What is your cancellation policy?
Shipped kits cannot be canceled
You can get your 100% refund if you notify us more than 21 business days prior to the event.
Cancellation within 13 to 21 business days before the event is subject to 50%.
No refund for cancellation made within 12 business days prior to your event date
How can I reschedule?
For any change of date and time, we can reschedule it free for you if the change is made more than 21 business days before the event.
If the change is made within 13 to 21 business days a $100 will be charged per date and/or time.
And 50% of the total bill (excluding shipping & gratuity will be charged if you reschedule within 12 business days and 2 hours prior to the event.
If you wish to cancel or reschedule your event please send an email to events@foodcraftnyc.com